Shipping, delivery

When placing an order, the buyer chooses one of the offered methods of delivery and receipt of goods:

Delivery to OMNIVA parcel terminals. Receipt within 1-3 working days after ordering and payment. Delivery cost starting from 2.99 EUR. Delivery costs depend on the weight of the shipment and the amount of goods ordered. The exact delivery amount is visible at the time of ordering.

Delivery by courier. Receipt within 1-3 working days after ordering and payment. Delivery cost starting from 3.21 EUR. Delivery costs depend on the weight of the shipment and the amount of goods ordered. The exact delivery amount is visible at the time of ordering.

The seller is not responsible and does not compensate the buyer for any possible losses if the planned delivery time of the goods is delayed. If the planned term of delivery of the goods is delayed and the Buyer no longer wishes to wait for the delivery of the goods, then the Buyer has the right to unilaterally withdraw from the Agreement by notifying the Seller. In this case, the Buyer is not entitled to claim any compensation from the Seller. A normal term of delivery of goods is considered to be a term no longer then 30 calendar days, except in cases when the Seller and the Buyer have agreed separately on other terms of delivery of goods.

If the Buyer is not present at the delivery address indicated when purchasing the goods, then the Seller shall not be liable for non-delivery or delay in receipt of the goods. If the Buyer is not present at the specified place or address, or is not present at the time agreed for delivery, then in case of non-delivery of the Goods, the money paid to the Buyer for the goods and delivery shall not be returned.

Return of goods

The buyer pays for the return of the goods himself, except in cases where the non-conforming, defective goods have been delivered.

Return if the product has been delivered to an Omniva parcel terminal: The product can be returned via Omniva parcel terminals using the Omniva product return code indicated in terms of receiving the goods via SMS. At the Omniva parcel terminal, select the shipping service, enter the return code indicated in the Omniva sms message, place the shipment in the compartment provided for it and close its door.

Returns if the product has been delivered by courier or there is no return code: please contact us via online chat balticmarket.shop, writing e-mail: shop@balticmarket.shop or calling Phone: +370 60 427 515 working days : 9:00-18:00